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147/I, Green Road, Gulshan Avenue, Panthapath, Dhaka

Privacy

Privacy Policy

Effective Date: 30 July 2025

Welcome to the website of LGD Mining Services & Technology Pty Ltd (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services.


1. Information We Collect

We may collect and process the following types of personal information:

1.1. Information You Provide

  • Name and surname

  • Contact details (email address, phone number, physical address)

  • Company name and job title

  • Enquiries or messages you send via forms or email

  • Any documents or information you upload to us

1.2. Information Automatically Collected

When you visit our website, we may automatically collect:

  • Your IP address

  • Browser type and version

  • Pages you view and time spent on each page

  • Device type and operating system

  • Referring website address


2. How We Use Your Information

We use your personal information to:

  • Provide and manage our services

  • Communicate with you regarding your enquiries or projects

  • Send important updates or company news

  • Improve our website, products, and customer service

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.


3. Legal Grounds for Processing

We process your personal data on the following legal grounds:

  • Your consent (e.g., subscribing to a newsletter)

  • Performance of a contract (e.g., fulfilling your service requests)

  • Legal obligations (e.g., tax compliance)

  • Legitimate interest (e.g., improving our services or website)


4. Sharing of Information

We may share your personal information with:

  • Our employees or contractors, strictly for business-related purposes

  • Trusted service providers who assist us with website hosting, IT, or communication

  • Legal or regulatory authorities, if required by law

All third-party service providers are contractually bound to safeguard your information.


5. Data Security

We take appropriate technical and organisational measures to secure your personal data against unauthorised access, loss, or misuse, including:

  • Encrypted storage where applicable

  • Secure servers and firewall protection

  • Regular security updates and system monitoring


6. Retention of Personal Information

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once no longer required, your data is securely deleted or anonymised.


7. Your Rights (Under POPIA)

As a data subject, you have the right to:

  • Request access to the personal information we hold about you

  • Correct or update your information

  • Object to processing for direct marketing purposes

  • Withdraw consent at any time

  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us via the details below.


8. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance user experience, analyze website traffic, and offer relevant content. You can manage your cookie preferences in your browser settings.


9. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before sharing any personal information.


10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date”. Continued use of the site constitutes your acceptance of such changes.


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

LGD Mining Services & Technology Pty Ltd
📍 Office Address: No 10129, Kromkloof Village, Bakenberg, 0611
📞 Phone: 073 543 6280
✉️ Email: Info@LGDMiningTech.co.za